Sr. Analyst, Bus Tech Liaison

Overview

• Support the onboard of our book of business representing all areas of Operations
• Work with Operations to ensure we capture their processes and requirements and taking them into account as we build out the Baseline application
• End to end responsibility for planning, managing and delivering processes, including business specifications, functional specifications, technology builds (where appropriate), testing, training and communication, organizational readiness, client migration planning and execution
• Establish and manage relationships with project sponsors, stakeholders and participants from Product, Technology, Operations, Client Service, and partner organizations members to identify areas for technical and operational improvement
• Follow-up on outstanding action points raised during meetings and ensure the coordination of projects throughout their life-cycle including gathering requirements, working on the implementation schedule and organizing testing pre-release.
• Develop and support project plans through strategy development, project definition, and implementation, particularly for the adoption of any user tools
• Write and provide sign-off on User stories ensuring that any proposed solution has been syndicated with the relevant parties prior to implementation
• Training user teams on the Baseline application
• Identify opportunities to automate workflow
• Review industry best practice for workflow

• Considerable experience in a Banking environment with product and change management experience
• Strong Excel & PowerPoint skills
• Working knowledge of Visio and SharePoint
• Experience in process flow analysis/mapping
• Fluent in English; preference for multiple languages though not essential
• Strong project management capabilities
• Delivery and ownership focused
• Ability to analyse business models/practices and identify innovative solutions
• Interface with all levels in the organization from senior management to process participants
• Effectively communicate key messages, and simplify complex business situations
• Able to influence senior management to adopt change to current practice/process
• Navigate a global organization and be able to prioritize competing objectives
• Organized and efficient with ability to work within small teams or as an individual contributor, within reporting deadlines.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.